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Availability of Products
All products are displayed with the intention to supply. If there is a stock shortage beyond our control, Boxing Gloves Online offers our sincerest apologies and will we endeavour to fill the order as soon as possible. All product(s) are not held in stock and are ordered in to fill our customer’s orders. Please allow 10 days from the time of your order for goods to be shipped. All customers will be sent an email at time of dispatch with a tracking number. Customer’s will be notified if the product(s) they have ordered is currently out of stock and a back-order system will be implemented, unless you advise otherwise. The customer is entitled, until time of dispatch, to cancel their order.
Shipping and delivery
Some product(s) ordered from overseas may take 15 days to arrive to us before dispatching to our customers.
Shipping costs are based on a Fixed Rate price and we endeavour to charge only the minimum cost for shipping. Please check individual products for shipping cost as Bulk or Heavy items may cost more.
The processing of orders and deliveries is conducted during business hours (9am-5pm) Monday to Friday, excluding public holidays. We are unable to redirect orders once items have been shipped. Delivery times are to be used as a guide only and commence from the date of purchase. We do not have a weekend delivery service.
Delivery time frames may change unexpectedly due to unforeseen circumstances. We will endeavour to provide the most up-to-date information for your order or contact you if circumstances change. A team member will contact you via your phone number as listed in your contact details. Please ensure your contact details are correct.
Bulk and Heavy surcharge items
Heavy surcharge items that require specific packaging are excluded from our free shipping options and will cost more than the standard shipping cost. This will be calculated at the time ordered, but if the address is outside metro areas there might be an extra surcharge.
Tracking your order
You will be able to track your order as soon as it leaves our stores and is on its way to you – we will send you the tracking in an email. If you have placed an order where your items are being sent from multiple locations, you will receive multiple emails with different tracking details and your items may be delivered on different days. Remember to track each parcel separately for accurate delivery updates.